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The Terms That Cover Your Account and Wallet

Open an account with a800bet and you accept the terms on this page — same rules whether you sign in from Dhaka or anywhere else in Bangladesh we serve, as long as local law and eligible regions allow it.

Account rulesWallet and payment termsEligibility by local lawPlain wording, no maze of fine print
a800bet The Terms That Cover Your Account and Wallet
WHERE TO ASK

Where to Ask About a Clause You Don't Follow

Questions about a clause go to the support desk, not to the games. Open the account wallet and use the message icon, or write to the address on our contact page — both routes land with the same team and both leave a written record you can point back to later. Say which term you're querying and give the account number you registered with. If it's about money, name the wallet — bKash, Nagad or Rocket — and the amount you sent, so we can trace the reference.

In-account messaging Threads sit inside your account wallet, so a question about a clause or a Rocket deposit stays in one place. Reply on the same thread and whoever picks it up reads the whole exchange, start to finish.
Email on record For anything you want kept — a change of details request, an account closure, a dispute over a settled wager — write to us and keep our reply. Slower than a live thread, easier to forward later.
Ask for a second look If a reply doesn't settle it, ask for the next step and we'll move the case up. Pass the earlier thread reference so the person taking it over starts where the last one finished.
DATA AND LOGINS

How We Hold Your Details and Your Login

Your account carries your name, your mobile number and the wallet number you cash out to. That's how we match a bKash, Nagad or Rocket transfer to the right person, and why a wrong number breaks a cash-out. Passwords sit hashed on our side, and a sign-in from an unfamiliar device asks for a one-time code sent to your phone. Transaction records stay while the account is open, then for the retention period local law sets. Ask us to correct a detail and we'll say what proof we need. Cookies keep your language choice and hold your session; clear them and you're signed out.

Account details

Name, mobile number and payout wallet are the three fields we check before a cash-out. Swap a wallet and a fresh check runs first, which is how a mistyped Nagad number gets caught.

Login security

A password, then a one-time code sent to your phone whenever a new device signs in. Nothing about your balance moves without that second step, so a stolen password alone won't open anything.

Records kept

Wager and wallet records stay on file while the account is open, and for the retention period local law asks of us after that. Want a copy? Ask and we'll show where it sits.

Cookies on this site

Small files that remember your language and keep you signed in. Clear them in the browser and you're signed out, with the language choice reset for your next visit.

Questions People Ask About the Terms

Yes. Ticking the box at registration is your acceptance, and it covers the account rules, the wallet rules and the betting rules on this page. Keep using the account and the current version applies.

Then the terms don't cover you and we won't keep the account. We serve Bangladesh and only where local law and eligible regions allow play, so tell us if you move and we'll check it again.

No. One account per person, in your own name, with your own mobile number and payout wallet. A second one gets closed, and any balance on it is handled under the same rules.

Message us from inside the account wallet — that's the channel that proves it's you. Tell us which field is wrong, attach the proof we ask for, and we'll confirm once it's updated.

Only if the settlement was wrong or the result feed failed. Otherwise a wager stands once accepted. Write to us with the wager reference and we'll check it against the feed the studio publishes.

They can, when a payment rail or rule changes. New wording goes up here with a fresh date at the head of it, and your account shows the change. Close it if you don't agree.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.